At OAJW, we use Microsoft Teams for students to learn from home. This is where they will find live lessons, homework tasks and resources from lessons they may have missed.
Below you will find links to some useful documents to help with troubleshooting common problems, help with accessing live lessons and guidance on our expectations for students when they are using Microsoft Teams.
You can download the app for Microsoft Teams or use it through your web browser by clicking here.
If you have any questions about our online remote provision, please contact Mrs Stephanie Francis (Associate Assistant Vice Principal for Remote learning).
Students continue to follow their timetables as normal. As far as possible, their lessons consist of 40 minutes of live teaching from their teacher followed by a 15-minute independent task. In some cases, students will access pre-recorded lessons or alternative resources if appropriate or necessary.
Frequently Asked Questions
If my child does not have access to online learning at home, how will you support us?
Please contact your child’s Learning Mentor and make them aware of the issue. We have devices which we can lend to our young people and can work to support internet access via a number of different solutions.
What are your expectations for my child’s engagement and the support that we as parents and carers should provide?
Lessons are being delivered via Microsoft Teams and follow each child’s full timetable. As a Parent/Carer, we ask that you help by ensuring your child has a quiet space to access their lessons, is organised with the equipment they need for each lesson, and tries their very best. If they do not understand aspects of the lesson, please encourage them to let the teacher know, either by unmuting their microphone and speaking, or communicating via the chat function on Teams.
How will you check whether my child is engaging with their work and how will I be informed if there are concerns?
We record lesson attendance via Bromcom. As a Parent/Carer you can access this live data via the My Child At School App.
How will you assess my child’s work and progress?
Work is assessed and reviewed in different ways in different subjects, but the use of Microsoft Forms, Class Notebook, Interactive Whiteboards, the Teams chat function and emailing photographs of work all contribute to and inform teacher planning and learning progression.
How will you work with me to help my child who needs additional support at home to access remote education?
Please contact your child’s Learning Mentor and make them aware of the detail of the support needed. We will then be able to work to find the best way to support your child and ensure they can continue to access learning.
When can students contact their subject teacher?
Students can only contact their class teacher during lessons (via the chat function on Microsoft Teams).
When can students contact their learning mentor?
Students can only contact their learning mentors during learning mentor time (via the chat function on Microsoft Teams).
- Join Lessons on a Mobile Device from Home
- Join Lessons on a Laptop or Desktop Computer from Home
- Join Lessons on a Gaming Console from Home
- Acceptable Use Agreement
Microsoft Teams Troubleshooting
- What is my child’s username?
- My child cannot remember their email address. What do I do?
- The app won’t work on my child’s device. What do I do?
- My child can’t see any of their Teams or assignments on the app. What do I do?
- My child has logged in but all they can see is a long list of notifications. What do I do?
- My child cannot remember their password. What do I do?
- My child cannot hear their teacher, what do I do?