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Exceptional Education at the Heart of the Community

Exceptional Education at the Heart of the Community

Complaints

Oasis Academy John Williams is committed to working closely with all members of the school community. We want to work with you to resolve any concerns or complaints you may have about the academy.

In the first instance, please can you complete this quick and simple Informal Complaints Form so that we can resolve your concerns as soon as possible to avoid the need for you to make a formal complaint.

However, if the matter has not been resolved it may be necessary to follow the formal complaints procedure. You will need to put your complaints in writing using the below document and either bring it in to the school or email it to info@oasisjohnwilliams.org. Alternatively, you can post it to Oasis Academy John Williams, Petherton Road, BS14 9BU

Formal Complaints Form

Please read the full Complaints policy here